Call 801-413-8009
We accept all major credit cards

new location
600 E 9400 S Sandy, Utah 84070
Store Hours 10 am to 6 pm
Monday - Saturday

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Return Policy

If you wish to return an item that you purchased from us, either for a refund or exchange, please read our return policies below.

  • IN STORE (Utah Ski Gear)

    • Items purchased in person at Utah Ski Gear (600 E 9400 S Sandy, UT) can be returned or exchanged within 30 days of purchasing them. Items purchased pre-season (August-November) can be returned by December 31st   
    • All items can be returned for full price with the exception of brand new skis that have been used or drilled for bindings- We have these available for demo if you are unsure about purchasing them.
      • Brand new skis that are returned will be subject to a tuning fee, which starts at $30.
    • To return an item in-store please bring the credit card you purchased it on or a receipt. Text, email, and printed receipts are all acceptable.
  • UtahSKIGear.com

    • If you would like to return an item purchased through our website then you can ship it directly back to us
      • Utah SKI Gear
      • ATTN: Returns
      • 600 E 9400 S
      • Sandy, UT 84070
    • If you would like to exchange the item then please ‘Contact Us’ and let us know that you would like to initiate an exchange. This way we can ensure we have the replacement product available.
    • If you are returning or exchanging the item because it is defective then please ‘Contact Us’ and we will send you a pre-paid return shipping label.
    • Please include the original packing slip or another form of documentation that includes the order number. Additionally, please include the details of your return and if you are looking to refund or exchange your order.
    • All items can be returned for full price with the exception of brand new skis that have been used or drilled for bindings. 
      • These will be subject to a tuning fee, which starts at $30.
    • We will refund your money or send out a replacement item once we receive the item.
  • EBAY

    • Items purchased on eBay can be returned for money back within a 60 day period. We also offer free shipping for  domestic returns through eBay.
    • Please send us a message through eBay or inquire through our ‘Contact Us’ form if you would like to go through with a return or exchange for an item purchased on eBay.
  • AMAZON

    • We adhere to Amazon’s return policy of 30 days.
    • We offer free return shipping if the item you purchased is being returned or exchanged because it is defective. You can return an item purchased through Amazon two ways- either by shipping it back to our store or by going through Amazon. Going through Amazon is frequently the quickest way, but either way will work.
    • To go through Amazon:
      • Go to your orders
      • Click Return Order
      • Mark the reason for your return
      • Continue with return
        • A prepaid shipping label will allow you to send through product back to Amazon headquarters
      • Your account will be refunded for your order
      • If you wish for an exchange: You can now purchase your desired product replacement
    • To go through our store directly
      • You can either message us on Amazon or through our ‘Contact Us’ form.
      • We will send you a pre-paid shipping label for you to ship the item back to us.
      • Once we receive the item we will be able to refund the money for your order or send out a replacement item if you wish for an exchange.
    • WAL-MART

      • Items purchased through Wal-Mart can be returned within 30 days of purchase.
      • Login to Walmart.com
        • Go to ‘My Account’.
        • Click the item you wish to return under Recent Orders.
        • Click See Details and then Contact this Seller.
        • Choose Initiate a Return and include information about your product return.